Customer Privacy Notice


This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).


At GMI Group (and its Centres) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.


About the Company


GMI Group (and its Centres) including all subsidiaries, divisions and associated agents and distributors.


The information we collect


We collect and process your personal information mainly for our marketing services. For this purpose, we will collect personal details including your name and address.


We collect information directly from you where you voluntarily provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.


How we use your information


We will use your personal information only for the purposes for which it was collected and agreed with you, like if we want to send you a newsletter or updated price list via email.


For example:


To gather contact information;


To confirm and verify your identity or to verify that you are an authorised user for security purposes;


For the detection and prevention of fraud, crime, money laundering or other malpractice;


To conduct market or customer satisfaction research or for statistical analysis;


For audit and record keeping purposes;


In connection with legal proceedings.


Disclosure of information


We will not disclose your personal information to other service providers who are involved in the delivery of products or services to us as required by the Protection of Personal Information Act.


We may also disclose your information:


Where we have a duty or a right to disclose in terms of law or industry codes;


Where we believe it is necessary to protect our rights.


Information Security


We are legally obliged to take reasonable steps to provide adequate protection for the personal information we hold and to prevent unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure, and we will inform you of any breaches in accordance with the Act.


Our security policies and procedures cover:


Physical security;


Computer and network security;


Access to personal information;


Secure communications;


Security in contracting out activities or functions;


Retention and disposal of information;


Acceptable usage of personal information;


Governance and regulatory issues;


Monitoring access and usage of private information;


Investigating and reacting to security incidents.


When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.


We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.


Your Rights: Access to information


You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.


Correction of your information


You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.


Definition of personal information


According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, personal information also includes the following items:


All addresses including residential, postal and email addresses.


How to contact us


If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website or on info(at)gmigroup.co.za


GMI Property Group works in close collaboration with local community, functioning simultaneously as a community centre, servicing surrounding villages.